Terms & Conditions
1. Introduction
Welcome to Gracedlineco.com. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree with any part of these terms, you cannot use or purchase our services.
2. PURCHASES AND PAYMENT
3. Returns and Exchanges Policy
3.1 Returns
We do not accept returns unless the order cannot be fulfilled due to a lack of available products. If the item you ordered is out of stock or otherwise unavailable, we will notify you, and a return will be processed.
3.2 Exchanges and Reprints
If there is an issue with the order you received, such as print quality problems, damaged products, or broken items, we will offer exchanges for or reprints of the same product you ordered.
3.3 Requesting Exchanges
Exchanges must be requested within 30 days of the delivery of the product. Requests made after this period will not be honored.
3.4 Proof of Damage or Quality Issues
If the product has noticeable damage or poor quality, it is imperative that a proof (such as photographs and or videos) is provided so that the issue can be handled as quickly and proficiently as possible.
4. Order Modifications
4.1 Standard Orders
Upon placing your order, unless it is a customized order, you have up to one hour to submit changes such as shirt size or color. After this period, no changes can be made.
4.2 Customized Orders
For customized orders, all preferences and requests must and will be solidified before the order goes into production. Once production begins, no changes can be made.
5. Delivery
5.1 Delivery Timeframe
You must allow between 7-14 days from order confirmation for the item to be received unless stated otherwise through email.
5.2 Delivery Delays
We are not responsible for delays caused by third-party shipping services or unforeseen circumstances.
6. Custom Services
6.1 Payment Terms
For custom services, at least half of the order amount must be paid before the order can be fully confirmed. The remaining balance must be paid in full before the final product is shipped/delivered.
7. Fraud Prevention
7.1 Fraudulent Activity
We maintain a zero-tolerance policy towards fraud. Any fraudulent activity will be reported to the relevant authorities, and we reserve the right to take appropriate legal action.
7.2 Verification
We may require additional verification for large or unusual orders to protect against fraud.
8. Business Integrity and Ethical Standards
8.1 Integrity and Ethics
We are committed to maintaining high ethical standards in all our business practices. We strive to operate with integrity and transparency in all interactions with our customers.
8.2 Commitment to Customer Service
Our goal is to provide exceptional customer service. If you have any concerns or questions, please contact our customer service team for assistance.
9. Limitation of Liability
9.1 General Limitation
To the maximum extent permitted by law, Gracedlineco.com or owner shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services.
9.2 Product Liability
Our liability for any claim arising out of the sale of any product or service is limited to the amount you paid for the product or service.
10. Changes to Terms and Conditions
10.1 Updates
We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our services following any changes constitutes your acceptance of the new terms.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Michigan/United States, and you agree to submit to the exclusive jurisdiction of the courts located in Michigan/United States for the resolution of any disputes.
12. Contact Information
If you have any questions about these terms and conditions, please contact us at:Gracedlineco
shopgraced@yahoo.com
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By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Thank you for choosing Gracedlineco.